Vault

Notes and files are encrypted and stored in the Vault. Only the client's name, email, phone and status fields are copied to the front desk.

Remove this client from the Vault?

will disappear from the Clients tab and the front desk will stop receiving updates for them. Their files and history are kept for the retention period, and an administrator can bring them back.

Report a problem

Tell us what went wrong and it goes straight to the SchemaModus team by email. Do not include client details (names, dates of birth, numbers): the report leaves the Vault.

Upload a file

Choose a client so the file is filed under them, or leave "No client yet" and attach it later from the Documents tab.

Reset this agent's authenticator?

will be signed out everywhere, and the next time they sign in they will be asked to set up an authenticator app again, as they were the first time. Their password does not change. Do this only when you are sure it is them asking: call them on a number you already have.

Delete this file from the Vault?

will disappear from the Documents tab and from the client's card, and its Open and Download links will stop working. You can bring it back with Show deleted files → Restore. Encrypted storage keeps the bytes for the retention period, as it does for a removed client.

Agent profile